We’re here to help! Below are responses to our most frequently asked questions.

If you don’t find what you’re looking for please get in touch with us and a member of our support team will be happy to answer any questions you may have.

Paynas offers employers a simple, streamlined platform to manage all their core HR processes, including attendance; vacations; and payroll, with minimum hassle. We also provide payroll cards, in partnership with Banque Misr, and powered by Visa so that employers can eliminate cash wages, and transfer salaries to their employees digitally, saving time and effort. paynas also offers a number of medical insurance packages, with a simple straightforward process, at prices that fit any budget.

With paynas, employees can easily track their performance, submit requests for vacations and expense claims, and get notified about their payslips. Employee’s paynas cards can be used at any ATM, for in-store purchases, and online. Paynas health insurance packages give employees access to top quality health providers and offer employees peace of mind that their medical expenses and emergencies are covered.

There is no minimum or maximum number of employees required to sign up for paynas. All three of our services are tailored to fit all companies, no matter how big or small!

Setting up a paynas account couldn’t be easier. Just click to get started, fill out some basic information, and we’ll be in touch to get you onboard.

Depending on your business needs, you can sign up for one, two, or all of our paynas products.

All our products are offered at competitive affordable prices. To find out more about how much paynas will cost your business, please visit our pricing page to customize your offering.

paynas bills its subscribers for the platform and the paynas cards on a monthly basis, based on number of active employees during that time, and bills subscribers of medical insurance policies quarterly.

Yes, paynas adheres to the highest international privacy and data security and industry standards, and comply with all applicable banking privacy and security laws. We use encryption, firewalls, and other technology to help keep your data secure. The bank account information you provide in order to process payroll is secured using different anti-fraud measures.

Yes, you can opt out of any product at any time.

The paynas platform calculates payroll based on the rules and policies you choose during setup, which you can edit at any time. This includes your company’s policies on attendance, lateness, and vacations, among others.

Yes, you are in complete control over how many users have access to different functions of the platform based on your business needs.